PawPlex Policies

Cookie Policy

This Cookie Policy explains how PawPlex uses cookies and similar technologies to operate our website, understand visitor activity, improve the customer experience, and measure marketing performance.

Effective date: July 27, 2026

1. What Are Cookies?

Cookies are small text files that websites place on a computer, telephone, tablet, or other device. They help websites remember information about a visit and understand how visitors interact with different pages and features.

PawPlex may also use similar technologies, including pixels, tags, scripts, and local storage. In this policy, we refer to these technologies collectively as cookies.

2. Why PawPlex Uses Cookies

PawPlex may use cookies to:

Keep the website operating properly
Remember website settings and visitor preferences
Understand which pages and services receive the most interest
Measure visits, page views, form activity, and booking button selections
Identify and correct website errors
Improve website performance and navigation
Understand how visitors found the PawPlex website
Measure the performance of advertisements and promotions
Reduce irrelevant advertising
Protect the website against fraud, misuse, and security threats

3. Types of Cookies We May Use

4. Analytics and Advertising Tools

PawPlex may use Google Analytics, Google Ads, Google Site Kit, and related Google services to understand website activity and measure marketing performance.

These tools may collect information such as:

Internet protocol address
Browser and device information
Operating system information
Approximate geographic location
Pages visited
Links, forms, and buttons selected
Date, time, and duration of a visit
The website, search, or advertisement that referred the visitor
Advertising and conversion information

Google may process this information according to its own privacy policies and technology settings.

5. Forms, Booking Tools, and Payments

PawPlex uses third party services to support customer forms, pet records, service requests, reservations, and payments.

These services may include:

Jotform for customer and pet information forms
Gingr for customer profiles, pet records, communications, and reservation management
Stripe for payment processing

These providers may use cookies or similar technology to operate their services, secure transactions, prevent fraud, remember session information, and improve performance.

The use of information by these providers is also governed by their own privacy and cookie policies.

6. How Long Cookies Remain

Some cookies remain only while your browser is open and are removed when you close it. These are commonly called session cookies.

Other cookies may remain on your device for a defined period or until you remove them. These cookies may help remember preferences, recognize returning visitors, or measure website and advertising activity over time.

The length of time a cookie remains depends on its purpose and the settings selected by PawPlex or the applicable service provider.

7. Managing Your Cookie Choices

Most browsers allow you to review, block, or delete cookies through their privacy or security settings. You may also be able to prevent websites from storing new cookies.

The steps for managing cookies depend on the browser and device you use. Review your browser’s help or privacy section for the available controls.

Blocking all cookies may cause certain website features, forms, payment tools, maps, or booking functions to work incorrectly.

Where a PawPlex cookie preference tool is available, you may use it to manage optional cookie categories. Essential cookies may remain active because they are required for core website functions.

8. Advertising Choices

You may be able to manage advertising personalization through your Google account, browser settings, device privacy settings, or other advertising preference tools.

Disabling personalized advertising does not necessarily stop advertisements from appearing. It may reduce the use of information to select advertisements based on previous activity.

9. Do Not Track Signals

Some browsers allow visitors to send a Do Not Track signal. Because there is not one universally accepted standard for responding to these signals, the PawPlex website may not respond to every Do Not Track request.

You can still use browser controls, device settings, and available cookie preference tools to manage tracking choices.

10. Updates to This Cookie Policy

PawPlex may update this Cookie Policy when our website, technology, analytics tools, advertising practices, service providers, or legal obligations change.

The revised policy will be posted on this page with an updated effective date.